Privacy policy

JSDX Co., Ltd. (“JSDX,” “we,” “us,” or “our”) respects your privacy and handles personal information collected through our website (the “Website”) in accordance with Japan’s Act on the Protection of Personal Information and other applicable laws and regulations.

1. Information We Collect

We may collect the following information when you contact us or otherwise use the Website:

・Your name
・Company name, department, and job title
・Email address
・Telephone number
・Information included in your inquiry
・Technical and usage information, such as your IP address, browser, device, pages viewed, and access date and time
・Information collected through cookies and similar technologies

2. How We Use Your Information

We may use the information we collect for the following purposes:

・To respond to inquiries and communicate with you
・To provide information and proposals regarding our services
・To conduct business discussions, enter into agreements, provide services, and perform related operations
・To improve the Website and the quality of our services
・To analyze the use of the Website and prevent unauthorized or fraudulent activity
・To comply with applicable laws and requests from public authorities

We will not use personal information beyond the purposes described above unless we have obtained your consent or are otherwise permitted by applicable law.

3. Cookies and Analytics

The Website may use cookies and similar technologies to operate properly, improve user experience, and understand how the Website is used.

We may also use analytics services such as Google Analytics. These services may collect information about your use of the Website through cookies and similar technologies.

Information collected by these service providers is handled in accordance with their respective privacy policies. You may disable cookies through your browser settings; however, doing so may affect the availability or functionality of certain parts of the Website.

4. Disclosure to Third Parties

We will not disclose personal data to third parties without your prior consent, except:

・When required or permitted by law
・When necessary to protect the life, health, or property of an individual and obtaining consent is difficult
・When particularly necessary to improve public health or promote the sound development of children and obtaining consent is difficult
・When cooperation with a national or local government authority is required by law and obtaining consent may interfere with the performance of its duties
・When disclosure constitutes outsourcing, a business succession, or another arrangement that is not treated as a third-party disclosure under applicable law

5. Service Providers and International Processing

We may engage external service providers to support the operation of the Website, respond to inquiries, analyze website usage, store data, and perform other necessary business functions.

The Website is operated using Shopify and other third-party services. Information collected through the Website may therefore be processed or stored by these service providers.

Some service providers or servers may be located outside Japan. We take reasonable and appropriate measures, including the selection and supervision of service providers, to ensure that personal information is handled appropriately.

6. Data Security

We implement reasonable and appropriate organizational and technical measures to protect personal information against unauthorized access, loss, disclosure, alteration, and other risks.

We also exercise appropriate supervision over service providers that process personal information on our behalf.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy or to comply with applicable legal obligations.

When the information is no longer required, we will delete or anonymize it using an appropriate method.

8. Your Rights

Subject to applicable law, you may request notification of the purposes of use, disclosure, correction, addition, deletion, suspension of use, erasure, or suspension of third-party disclosure of your personal data held by us.

To submit a request, please contact us using the details below. We may ask you to verify your identity before responding to your request.

9. Third-Party Websites

The Website may contain links to websites operated by third parties. We are not responsible for the privacy practices or content of those websites. Please review the privacy policy of each third-party website you visit.

10. Changes to This Policy

We may update this Policy to reflect changes in applicable laws, our services, or the operation of the Website.

Any revised Policy will be published on the Website or communicated through another appropriate method.

11. Company and Contact Information

Company: JSDX Co., Ltd.
Representative: Jeffrey K. Honma
Address: CB 3F MBP, 1-3 Nakase, Mihama-ku, Chiba-shi, Chiba, Japan
Email: service@jsdx.co.jp

Effective date: August 10, 2026